Choose the plan that matches your practice. Each tier unlocks additional platform modules, so you pay only for the capabilities you need.
Clinical chat with full knowledge base access. Ideal for individual clinicians and consultants.
Everything in Essentials, plus live transcription and documentation tools. Built for active clinical practice.
Full platform access with image annotation, multi-user management, and dedicated support. For practices and organizations.
The platform is designed with HIPAA alignment in mind. It is privately hosted, supports role-based access controls, and does not store protected health information (PHI) unless explicitly approved by the customer. We work with each organization to ensure appropriate safeguards are in place.
Yes. You can upgrade from Essentials to Professional or Enterprise at any time. Your data, chat history, and uploaded documents carry over seamlessly. Billing is prorated for the remainder of your current period.
The knowledge base includes wound care images and staging references, CMS/LCD/NCCI compliance rules, documentation forms and standards, and curated clinical materials. All materials can be updated on request to reflect new guidelines or organizational policies.
The transcription module captures audio from your device microphone, converts it to text in real time, and then uses AI to map the spoken content to documentation templates. It flags missing required elements and suggests relevant ICD-10 codes. Audio is processed locally and is not stored unless you choose to save it.
We offer personalized demos and pilot programs rather than self-service free trials. This allows us to onboard you properly and ensure the knowledge base is configured for your specific needs. Contact us to schedule a walkthrough.
Essentials includes email support. Professional includes priority support with faster response times. Enterprise customers receive a dedicated account manager, SLA guarantees, and hands-on onboarding assistance.